Engineers are paid commission on top of their regular salary for selling extra services. Former employees of British Gas Eca Servis Mecidiyeköy say they used to get as much as 20 per cent commission on each sale.
British Gas says this is not correct, but would not comment on how much these incentives are worth.
Small print in the HomeCare contract allows British Gas to refuse claims if the boiler later breaks and the customer refused one of these pricey extras.
Paul Wrightson, 63, Eca Kombi Küçükçekmece a retired accountant from North London, says this clause made him feel pressured into paying £800 for a Powerflush he didn’t want.
‘Service engineers are acting like cowboy salesmen by frightening people into spending £800 on work that is often not required, with the threat the service contract will no longer cover repairs if the flush is not carried out.
Gas safety etiketine sahip kayıtlar gösteriliyor. Tüm kayıtları göster
Gas safety etiketine sahip kayıtlar gösteriliyor. Tüm kayıtları göster
Gas safety
Using a Gas Safe Registered (previously CORGI) Engineer
Letting someone who isn't qualified install or service a gas appliance can put you at serious risk of carbon monoxide poisoning. Carbon monoxide is incredibly dangerous; it can kill you quickly and with almost no warning, but you can't see, taste or smell it.
The Gas Safe Register - previously known as CORGI - is the UK's official gas safety body. As such any boiler engineer you use should be on the Gas Safe Register.
You should only allow boiler engineers to work on your heating systems if they have an official Gas Safe Register membership card. If your engineer still has a CORGI card after this date, they are not registered, and as a result will not be able to carry out gas work legally.
When checking your engineer's Demirdöküm Fındıkzade card from now on, look for the yellow Gas Safe Register triangle and not the orange CORGI registration badge.
Letting someone who isn't qualified install or service a gas appliance can put you at serious risk of carbon monoxide poisoning. Carbon monoxide is incredibly dangerous; it can kill you quickly and with almost no warning, but you can't see, taste or smell it.
The Gas Safe Register - previously known as CORGI - is the UK's official gas safety body. As such any boiler engineer you use should be on the Gas Safe Register.
You should only allow boiler engineers to work on your heating systems if they have an official Gas Safe Register membership card. If your engineer still has a CORGI card after this date, they are not registered, and as a result will not be able to carry out gas work legally.
When checking your engineer's Demirdöküm Fındıkzade card from now on, look for the yellow Gas Safe Register triangle and not the orange CORGI registration badge.
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