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British Gas customers claim they Baykan Kombi Halkalı are being pressured to spend up to £800 on their boiler.
Households who already pay £300 a year for boiler insurance say engineers tell them their cover will be invalid if they do not pay extra to have sludge removed from their pipes or have a Powerflush of their system.
Money Mail readers claim they have been told to have a ‘Magnabooster’ filter installed — to prevent sludge from clogging central heating — which costs £350 to £400.
Or they have been pressed into having Vaillant Kombi Sefaköy an £800 Powerflush, which cleans dirt and mineral deposits from your system.
The hard sell comes when engineers call round to give homes an annual heating check-up. Customers who pay for HomeCare maintenance contracts run by British Gas have these reviews as part of the deal.
During the check-up, the engineer typically suggests the heating is not working as well as it should do or looks as if it may need work done to it, and so recommends one of the expensive procedures.
Homeowners are reluctant to fork out for this and have told of being frightened by the tough sales approach.
